On occasions it may be apparent you have a water leak but where it originates from is not always so straightforward to see. Your insurance company will not accept any claim until they know what is causing the leak and if it has been repaired. We offer a unique leak detection service which allows our qualified technicians to undertake (sometimes) non-intrusive trace and access to determine where exactly the leak is located before the burst pipe can be repaired. Just remember the insurance company will not accept your claim until the source of the leak has been identified and repaired. So it is imperative to mitigate losses you instruct a leak detection team to identify the point of the leak so it can be repaired. We can help with this too. Just drop us an email or give us a call.
Sometimes accessing the leak may mean causing further disruption to your home such as removing tiles or the flooring. If this is the case we will make sure that the insurance company will cover the cost of restoring this damage before undertaking any investigative works. Some insurance policies allow for trace and access costs we can confirm this for you upon checking your policy details.