Call Us : 0333 358 3825
Email: info@hillmathieson.co.uk
Types of Damage we repair and likely to be covered by your insurers:

  • Flood Damage
  • Burst Pipes
  • Water Damage
  • Collision/Impact Damage
  • Storm Damage
  • Fire Damage
  • Malicious Damage

Leak Detection Service - Concealed plumbing leaks

Once contacted our first task is to detect the source of the leak through our trace and access service.

For a majority of the claims we deal with we find the leaks originate from pipework that is hidden and difficult to pinpoint, so we use a number of methods to accurately identify the source. Thereby allowing us to select the most effective remedial action to eliminate the problem.

Sometimes accessing the leak may mean causing further disruption to your home such as removing tiles or flooring. If this is the case we’ll make sure that insurers will cover the cost of restoring this damage before undertaking any investigative work. Some insurance policies allow for trace and access costs we can confirm this for you upon checking your policy details.

Assisted Drying

Our experienced operatives are knowledgeable on building pathology and the science of drying a property following flood or extensive water damage. During our initial inspection of your property our Surveyor can correctly assess using protimeter equipment the extent of the dampness in your property and the correct effective drying programme required. We can included the drying programme within our costs to the insurers and once we are fully confident your property is dry, upon approval from your insurers, we can commence drying immediately. We cannot specify drying times since different properties/damage require differing drying periods, however we can guarantee we will expedite the drying process as best as possible to minimise disruption to you and your family.

We have directly employed tradesmen who are fully vetted and experienced in dealing with all types of property repairs. We provide a 24 hour emergency call out service should you require an emergency plumber/electrician to undertake immediate repairs. We normally do our utmost to recover these costs for you too but this is subject to the extent of your policy cover. We have access to fully qualified Surveyors, Structural Engineers and Architects should your claim require specialist reports.